Viqal

Answering the same guest questions on WhatsApp all day eats into front desk time, and Viqal is built to take that off your staff.

Viqal is an AI virtual concierge that automates hotel guest messaging over WhatsApp, so guests get replies without someone typing each one.

It works as an AI chatbot and customer service tool for hotels, holiday parks, hostels and campings.

Pricing is per unit rather than per seat.

Hotels and holiday parks pay from 4 EUR per room or cabin per month, while hostels and campings pay from 2 EUR per bed or unit per month.

Prices are also listed in GBP and USD.

Each plan has a monthly minimum, which is 80 EUR on the euro plans, so a very small property pays that floor rather than the per-room total.

Conversations and messages are unlimited.

The catch is that WhatsApp API usage fees are billed separately at cost price, so budget for those on top of the subscription.