SoftwareVital ("we", "us", "our") operates a website that helps users discover, compare, and review AI tools and software. This Privacy Policy explains how we handle personal information when you visit our site or use our services.
2. Information we collect
We may collect:
• Account data — name, email address, and profile details when you register (e.g. via Clerk or similar authentication).
• Content you submit — tool listings, reviews, comments, claims, and support messages.
• Usage data — pages viewed, searches, clicks, device type, browser, and approximate location derived from IP address.
• Technical data — cookies, session identifiers, and similar technologies used to keep you signed in and improve the site.
• Communications — emails or forms you send to us, including newsletter sign-ups.
3. How we use your information
We use personal information to:
• Provide and operate the platform (listings, categories, search, comparisons, and vendor dashboards).
• Authenticate users and secure accounts.
• Process tool submissions, claims, sponsorships, and payments where applicable.
• Send service messages, newsletters, and updates (you may opt out of marketing emails).
• Analyze usage to improve content, performance, and user experience.
• Prevent fraud, abuse, and violations of our Terms.
• Comply with legal obligations.
4. Legal bases (where applicable)
If you are in the UK, EEA, or similar regions, we rely on: contract (to provide the service you request), legitimate interests (security, analytics, improving the directory), consent (marketing cookies or newsletters where required), and legal obligation.
5. Sharing your information
We may share information with:
• Service providers — hosting, analytics, authentication (e.g. Clerk), email, payment processors, and CDN providers who process data on our instructions.
• Tool vendors — when you submit a listing, claim a profile, or contact a vendor through the site, relevant details may be shared as needed.
• Legal and safety — regulators, courts, or law enforcement when required by law or to protect rights and safety.
We do not sell your personal information.
6. Cookies and analytics
We use cookies and similar tools to remember preferences, maintain sessions, measure traffic, and understand how features are used. You can control cookies through your browser settings. Some features may not work if cookies are disabled.
7. Data retention
We keep personal information only as long as needed for the purposes above, including legal, accounting, or reporting requirements. When data is no longer required, we delete or anonymize it where reasonably possible.
8. Security
We use administrative, technical, and organizational measures to protect information (encryption in transit where supported, access controls, and secure hosting). No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, object to certain processing, withdraw consent, or request portability. To exercise these rights, contact us using the email below. You may also lodge a complaint with your local data protection authority.
10. Children
Our services are not directed at children under 16 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can delete it.
11. International transfers
Your information may be processed in countries other than your own, including where our service providers operate. We take steps to ensure appropriate safeguards where required by law.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
Privacy questions?
Contact us if you have questions about this policy or wish to exercise your privacy rights.