Gladia

Need meeting summaries, CRM updates or contact center QA built from raw call audio? Gladia handles the transcription step for all of those.

Gladia is a speech-to-text API for developers and teams shipping voice products, and it works in both real-time and asynchronous modes.

You send audio in and get structured output back that other parts of your workflow can use.

The platform supports 100+ languages, which matters if your users speak more than one.

It is built for messy real-world recordings rather than clean studio audio, so overlapping speakers, accents, code-switching and domain-specific terminology are the cases it aims at.

That is where many transcription services fall apart, so test it on your own worst recordings before committing.

Real-time support also makes Gladia a fit for live voice assistants, while the async mode suits batch processing of recorded calls and meetings.

As an API, it needs engineering work to integrate, so it is not a point-and-click app.