Wasapi

Handling customer chats on WhatsApp gets messy once more than one person answers the same number. Wasapi is a WhatsApp management and automation tool that puts sales conversations, chatbots and AI replies in a single place for teams.

Chats can be assigned to agents automatically, and the platform includes chatbots, flows, API access, webhooks, Make.com integrations and a mobile app.

Paid plans come in three tiers.

Profesional costs $49 a month for 2 agents, 2 WhatsApp lines and 4,000 active contacts.

Plus costs $99 for 7 agents, 5 lines, 10,000 contacts and 3,000 ChatGPT messages.

Empresarial costs $299 for 30 agents, 20 lines, 40,000 contacts and 20,000 ChatGPT messages, plus a monthly consulting session.

Annual billing lowers the monthly rate, for example $490 a year for Profesional.

ChatGPT messages start only at the Plus tier, so the entry plan is the one to skip if AI replies matter to you.