WAPlus CRM

Free to use, WAPlus CRM is a WhatsApp CRM extension that adds customer management, automation and an AI chatbot to the web version of WhatsApp.

It is made for individuals and teams who already handle customers through chats and want to keep that work in a single place instead of juggling separate tools.

The feature list covers message scheduling, automatic replies and CRM integration, plus AI features including translation, which helps when customers write in other languages.

WAPlus CRM works inside WhatsApp Web, so you keep your usual conversation view and gain the management tools alongside it.

That also means it depends on the web version rather than the phone app.

Small and medium-sized businesses are the clearest fit.

A shop or service team can use WAPlus CRM to schedule follow-ups, answer common questions automatically and organise contacts, which cuts down on repetitive typing.

Since the extension costs nothing, trying it on a real inbox carries little risk.