ulai

Online store owners who are drowning in support tickets and want chat to do some of the selling are the people ulai is built for. ulai is a generative AI chatbot platform for e-commerce that handles customer support, makes product recommendations and pushes upselling and cross-selling.

It answers customers automatically, which cuts labor costs, and it personalizes responses to nudge shoppers toward a purchase.

The pitch is revenue. ulai claims an uptick of up to 30%, though that is a vendor figure and your results will depend on your store.

It says it can take on more customers without extra cost as volume grows, and it supports multiple languages for selling abroad.

Real-time analytics let you adjust your strategy as conversations come in.

As an AI customer service and lead generation tool, ulai fits shops that care about retention as much as first sales.