Typewise

AI Agents that handle customer cases on their own are the core of Typewise, an AI customer service platform built for enterprise teams.

Typewise is sold on an enterprise pricing model, so expect to talk to sales rather than sign up with a card.

The platform has three parts.

AI Agents take cases from start to finish without a person stepping in.

AI Assistants sit alongside human agents and help them write and send replies, which suits teams that want people to stay in the loop.

An Insights Hub adds AI-powered analytics so you can see how conversations are going.

Typewise positions its communication assistants around three goals: higher customer satisfaction, shorter handling time, and more engagement that can lead to revenue.

Its categories also cover chatbot, copilot and translation use, so it may fit support operations that serve customers in several languages.

If you only need a small help widget for a handful of tickets, an enterprise product like this is probably more than you need.