Tictuk

Taking an order over chat, without making customers download an app or create an account, is the job Tictuk does.

Tictuk is an AI chatbot and online ordering tool for businesses that sell through web and social channels.

The main promise is a checkout that takes under 60 seconds, which matters when shoppers drop off at the first sign of friction.

Tictuk ties together your website, social chat, advertising campaigns and social posts into one virtual storefront, so a customer who clicks an ad or a post can order in the same conversation.

You can also send alerts, notifications, coupons and deals to customers proactively.

Built-in live order monitoring lets you answer customer questions as orders come in.

The tool sits between customer service, sales and marketing, so it suits small retailers and food or shopping brands that want chat to handle selling as well as support.