TextIt

The flow designer is where TextIt starts: you drag and drop steps on a canvas to build a messaging bot, and the platform says you can have a chatbot running in minutes.

TextIt is a no-code chatbot platform that lets you build and launch multichannel messaging bots without writing code.

Flows can run over channels such as Facebook, WhatsApp and SMS, so one bot design can reach people wherever they already message.

Behind the flows sits a contact database.

You can add custom fields and track each contact's activity, then use campaign automation to send messages on a schedule or in response to what contacts do.

When a conversation needs a person, TextIt supports ticket hand-off to human agents, which makes it usable for customer service as well as outreach.

For connecting to other systems, TextIt integrates with Zapier and Wit.ai and accepts custom webhooks.

That last option is the one developers will want if the built-in pieces do not cover a particular back-end system.