Spokk

Collecting customer feedback and turning it into public reviews is the job Spokk handles. Spokk is a customer feedback and AI review generation app for businesses that want more reviews and a clearer view of how their staff are doing.

Customers leave feedback, and the AI writes a review from it.

You can reply to feedback and send coupons, and you can measure staff performance.

Feedback requests go out by SMS as verified requests, and you can connect your own domain through a CNAME record.

Pricing is paid and based on yearly response volume.

Tier 1 is $29 a month for 600 responses a year with 1 Manager and 1 Link Sender.

Tier 2 is $59 a month for 1800 responses with 2 Managers and 2 Link Senders.

Tier 3 is $99 a month for 3600 responses with 3 Managers and 5 Link Senders.

Extra responses cost $1.00 each.

Every plan includes unlimited locations and contacts.

Enterprise is custom priced, with unlimited responses and unlimited team members.

The response caps are the main thing to size up before you pick a tier.