Smith.ai

Missed calls turn into missed leads, and Smith.ai is built around that problem. It is an AI call center and virtual receptionist service that answers your business phone and web chat around the clock, every day of the year, using a mix of AI and human receptionists.

The agents are based in North America, and the service also covers outreach.

Pricing is month-to-month with no long-term contract, and new clients get a 30-day money-back guarantee.

Smith.ai positions itself as cheaper than hiring a receptionist in-house.

There is no charge for spam or wrong numbers, and call handling rules can be customized.

It connects to business tools such as CRMs and calendars.

A 99.7% answer rate is cited for the human-first option.

Each plan has a call quota, and going over it brings overage charges.

Appointment booking and SMS notifications are add-ons that cost extra per call.

The AI-first option may also be a weaker fit for very complex or sensitive calls, where a human receptionist is the safer pick.