Smart FAQs

Tagging is where Smart FAQs gets practical: you can attach tags to FAQ entries so the right questions appear on the right pages, such as billing answers on a checkout page.

Smart FAQs is an AI FAQ widget and chatbot builder that turns static FAQ content into instant, context-aware answers for customer support.

Its AI search tries to understand what a customer means instead of matching keywords, and the same content feeds a conversational chatbot.

You can add FAQs by hand, import them in bulk from a CSV file, or use AI-driven content generation to draft entries.

The widget is customizable, so you can match it to your brand's styling.

Smart FAQs works with Shopify, WordPress and Wix, which suits small online stores and sites that want fewer repetitive support tickets.