RunLLM

Support and engineering teams at software companies that field a steady stream of technical questions are the people RunLLM is built for.

RunLLM is an AI technical support tool that answers customer and developer questions by learning from your docs, code and past conversations, then replying where people already ask: Docs, Slack, Zendesk and Discord.

Setup starts by linking your documentation.

Under the hood it combines search, a knowledge graph and fine-tuned LLMs, and its agents can plan, reason and use tools on harder problems.

You can configure each agent's tone, behavior and output.

It can also generate validated code and update documentation proactively.

The company says it saves 30%+ of engineering time, cuts MTTR by 50%+ and deflects up to 99% of tickets.

Databricks, Sourcegraph and Corelight are named customers.

It is a paid product, with pricing starting at 1.