Lynk

You give Lynk your business knowledge, such as product details and store policies, and it answers shoppers on your behalf around the clock.

Lynk is an AI sales and support agent for e-commerce that handles customer questions and nudges visitors toward a purchase.

It connects to several communication channels, so conversations can happen where your customers already are, and you can customize it to fit how your business works.

The aim is less friction between a question and a sale, with replies tailored to each customer.

Lynk also learns from customer interactions as it goes.

Expect some initial setup and configuration.

Results depend heavily on how good the knowledge you feed it is, and an AI agent can misunderstand a customer or get an answer wrong.

Leaning on it also means fewer human conversations with your shoppers, which matters if personal contact is part of your brand.