Intelswift

You set up Intelswift with your support channels and knowledge, and it answers customers through AI chatbots while an AI Copilot helps your agents with replies.

Intelswift is a customer service automation platform that combines chatbots, a Copilot, Live Chat and Smart Analytics in one spot.

Customers can get help through text, images or video calls, and a conversation can pass to a human agent when the bot should step aside.

Multilingual support is included.

The company says automating repetitive tasks saves teams up to 6 hours a week, a figure you should test against your own ticket volume.

It also pitches support as a way to generate revenue through proactive, personalized help.

Pricing is enterprise, so expect to talk to sales rather than sign up on a pricing page.