Insightio AI

Turning a pile of customer call recordings into something a product team can act on is the job Insightio AI takes on.

Insightio AI is an AI research tool for product professionals that pulls insights out of user calls and conversations.

You drag and drop audio or video files in bulk, or import text, and Insightio transcribes them with speakers told apart.

From there it looks for patterns across the conversations and produces concise reports with the key findings and suggested next steps, organized so you are not rereading transcripts line by line.

The semantic chat feature is the part most likely to change how you work.

Instead of searching for exact keywords, you ask questions of your own call data in plain language and get answers drawn from what customers actually said.

That suits user research and product discovery, where the useful detail is often phrased differently from call to call.

Insightio is built around conversations, so it is less of a fit if your data lives mostly in spreadsheets.