HaiVE

Answering a prospect's pricing question at midnight, without sending their data to a third-party cloud, is the kind of job HaiVE is built for.

HaiVE is an on-premise AI platform for sales, support and development that runs on your own hardware, so customer conversations stay inside your business.

It includes a Chat Agent API and a decentralized AI chatbot that is available around the clock to handle customer queries and help convert leads.

The models use natural language processing and generative AI, and they can be fine-tuned to your own needs.

HaiVE describes its setup as multi-modal and omnichannel, with virtual AI teams covering pre-sales, onboarding and product or service support.

The main appeal is privacy.

If your company cannot put customer data into a hosted chatbot, an on-premise agent is the more realistic route.