Forethought

As an AI customer service platform, Forethought splits the work across several AI agents instead of relying on one chatbot.

Forethought automates the support ticket lifecycle, from intake through resolution, and is made for enterprise support teams.

The agents handle different jobs.

Some resolve customer issues on their own.

Others work alongside human agents as a copilot while they answer tickets, and others pull insights out of support conversations.

The stated goal is lower support costs and better service at the same time.

Pricing is enterprise, so expect to talk to sales rather than sign up and start.

That makes sense for large support organizations with heavy ticket volume.

A small team handling a few tickets a day will probably find Forethought more than it needs, and the sales-led buying process may feel slow for that kind of use.