Exie

Answering the same Instagram Direct questions all day eats time that small businesses rarely have. Exie is an AI assistant for Instagram Direct that automates customer communication and sales replies, so messages get an answer without someone sitting in the inbox.

You give it text information about your business, and it writes immediate, human-like replies in 100+ languages.

There is no code to write and no bot flow to build, which removes the usual setup work that comes with chatbot tools.

Exie also connects to eCommerce platforms, so a conversation in Direct can lead to a sale.

It warms up contacts automatically and turns them into leads, which makes it as much a sales assistant as a customer service tool.

For businesses wary of account risk, Exie is approved by Instagram and operates in line with Meta guidelines.

That matters, because automation on Instagram is a common way to get an account flagged.

It only covers Instagram Direct, so if your customers mostly write elsewhere, it will not help there.

If Direct is where your customers already talk to you, the focus is useful.