eBanqo

eBanqo handles customer chats in one spot. It is a conversational AI platform that businesses use to automate sales and support across messaging channels, including WhatsApp, Instagram, Google Business Messages and Facebook Messenger.

Instead of managing each app separately, you run live chat, chatbots and customer service software from a single omnichannel setup.

The platform also covers conversation commerce, meaning customers can be guided toward a purchase inside the same chat where they asked a question.

That makes eBanqo relevant to two teams at once: support staff who want routine questions answered automatically, and sales or marketing teams who want messaging to bring in business.

As a customer service chatbot and business automation tool, eBanqo fits companies whose customers already prefer messaging to email or phone.

Pricing and plan details are best confirmed on the eBanqo website.