Bigsib

Answering guest questions from a host's own support documentation and property details is what Bigsib does.

Bigsib is an AI customer support chatbot for hosts in the rental industry, and it replies to guests around the clock instead of waiting for you to pick up your phone.

Because the answers draw on your own material, such as house rules, check-in steps and details about each property, guests get responses that match your place rather than generic travel advice.

Bigsib works as an AI concierge for hotels and short-term rentals.

That makes it a fit for hosts who keep getting the same questions about Wi-Fi, parking or arrival times and want a conversational chatbot to handle them.

The quality of its replies depends on how complete your documentation is, so expect to spend some time getting that material in order.

Hosts with a few listings, or many, can use the same approach: write the answers down once and let the chatbot deliver them whenever a guest asks.